Q: Who are we?
4 French bon vivants passionate about Gastronomy.
Expatriates for many years and nostalgic for good French local products, we decided to create Mon Épicerie Gourmande, the French grocery store for all French expatriates and lovers of French gastronomy.
Q: Where do the products we distribute come from?
All our products are sent directly from the Rungis international market, the largest fresh produce market in the world.
Q: How is my order prepared?
Orders are prepared with the greatest care by our preparers. This is why we need 48 hours to prepare each order.
Q: How do my fresh produce arrive fresh at its destination?
We offer cold chain maintenance throughout transport and delivery within 48/72 hours.
Our specially designed insulated packaging is complemented with cooling gel pockets to maintain a cool temperature while the package arrives at your home.
We guarantee a temperature between 2° and 6° during the entire journey!
In addition: the insulated packaging is “Anti-crush” with a mechanical resistance of 200kg.
Q: I want a product but I can't find it on the site?
If you are looking for a particular product, contact us and we will be happy to find it for you and add it to the catalog.
Q: I have a problem with my order, what should I do?
Mon Épicerie Gourmande guarantees you 100% satisfaction. We want you to be as happy with your order as we are with the pride we take in distributing them. So, if something goes wrong or you have a question, call us by email info@monepiceriegourmande.com - we will respond as quickly as possible.
You have more questions?
Don't hesitate to send us an email, we are here to help!